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December 11, 2020

FOR IMMEDIATE RELEASE

Contact: Nicholas A. Brown

(301) 699-3500, ext. 6241

nicholas.brown@pgcmls.info

Library Temporarily Suspends Curbside Service December 21-January 12

Largo, Maryland – As the local community and nation continue to confront the surge in COVID-19 cases, the Prince George’s County Memorial Library System (PGCMLS) is temporarily suspending Curbside Service from December 21, 2020 through January 12, 2021. The Library’s buildings will be closed to staff during this period to ensure their and customers’ safety. Curbside Service is scheduled to resume on Wednesday, January 13, 2021.

The public health conditions right now require that we adjust operations to keep staff and customers safe during the surge. The Library is grateful to the Board of Library Trustees and Prince George’s County Health Department for their input in developing this plan,” said Roberta Phillips, the Library’s CEO.  “I encourage the community  to stock up on library materials through Curbside Service prior to December 19 and to enjoy our robust online library from the comfort of home.”

Library staff will telework during the temporary suspension period, continuing to serve customers through the Ask a Librarian/Biblio Consulta service, the online library, and social media. The Ask a Librarian/Biblio Consulta service will operate with modified hours: Monday-Friday, 1-5 pm. Customers may contact Library staff at (240) 455-5451 or askalibrarian@pgcmls.info for assistance with resources, questions about services, and customer account updates. Temporary call center hours will end on Friday, January 8 and regular call center hours will resume on Tuesday, January 12 at 1 pm.

All physical materials checked-out from the Library will have a new due date of February 2, 2021 (excluding interlibrary loans, which are handled separately). Book drops will be unavailable for returns following the close of business on December 19, 2020. They will reopen on January 12, 2021.

The Library’s staff will be unavailable on the following holiday closure dates:

  • December 24-26, 2020
  • December 31, 2020-January 2, 2021

Live virtual programs will be on a holiday break from December 23, 2020 through January 10, 2021. Customers can enjoy their favorite virtual programs on demand and many programs will be featured daily on social media and are available 24/7 at youtube.com/PGCMLS

Services Available During the Temporary Suspension of Curbside Service

  • Online Library, Available 24/7
  • Ask a Librarian/Biblio Consulta, Modified Hours: Monday-Friday, 1-5 pm
  • Drive-up WiFi at all PGCMLS buildings (signal strength may vary)
  • Customers may place hold requests on physical materials throughout the temporary suspension of Curbside Service. These holds will not be processed until staff return to the buildings in January.
  • Interlibrary loan operates with modified services. The MARINA system is offline, but customers may still submit OCLC requests for fulfillment after Curbside Service resumes. 

Temporarily Suspended Services

  • Curbside Service 
  • Book drops closed 
  • Mobile printing 
  • 3D printing 
  • Books by Mail

Graphics Package

About the Prince George’s County Memorial Library System

The Prince George’s County Memorial Library System (PGCMLS) helps customers discover and define opportunities that shape their lives. The Library serves the 915,000+ residents of Prince George’s County, Maryland through 19 branch libraries, a 24/7 online library, and pop-up services throughout the community. PGCMLS is a responsive and trusted community-driven organization. Programs, services, and outreach activities serve booklovers, immigrants and refugees, job seekers, children, young professionals, seniors, and families alike. The Books from Birth and Ready 2 Read programs make the Library the primary source of early literacy education and Kindergarten readiness programs in the County. 

PGCMLS’ robust online offerings include curated content collections for kids, teens, educators, Spanish speakers, and more. Virtual events and outreach provide access to the Library from the comfort of home or on the go. Special programs include the D.R.E.A.M. Lab, STEM Pals, and 3D printing, which offer teens and lifelong learners with opportunities to learn cutting-edge technology and STEM skills for job readiness or personal enrichment. The Library also provides drive-up WiFi access at all branches and mobile hotspot devices. The Library’s Laurel Branch Library received the 2018 AIA/ALA Library Building Award and was designated the best new public building in Maryland.