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May 29, 2020


Contact: Donna Scott-Martin

Got Library Questions? Get Answers!

Ask a Librarian Phone Reference New at PGCMLS

Largo, Maryland – The Prince George's County Memorial Library System (PGCMLS) announces its new PGCMLS Ask a Librarian service. If you have questions about the library or its services, connect with a PGCMLS Librarian to get the answers you need. Contact us at (240) 455-5451, Monday through Friday between the hours of 10 am and 6 pm. Click here for service by email. Our email and social media assistance has been available throughout the COVID-19 building closures.

“I am ecstatic that in these unprecedented times we have a team of people willing to figure out how to offer telephone reference services offsite,” commented Michelle Hamiel, the Library’s Chief Operating Officer for Public Services.

PGCMLS Ask a Librarian is the brainchild of the Library’s Area Managers and Area Assistants. The planning for this service has been underway for over a month. The phone reference service, which launched on May 26, will add any newly discovered commonly asked questions to our Frequently Asked Questions web page that is available 24/7 at PGCMLS Librarians are delighted to offer a new way to better serve you.

About Prince George’s County Memorial Library System

The Prince George’s County Memorial Library System (PGCMLS) helps customers discover and define opportunities that shape their lives. The Library serves the 915,000+ residents of Prince George’s County, Maryland through 19 branch libraries, a 24/7 online library, and pop-up services throughout the community. PGCMLS is a responsive and trusted community-driven organization. Programs, services, and outreach activities serve booklovers, immigrants and refugees, job seekers, children, young professionals, seniors, and families alike. The Books from Birth and Ready 2 Read programs make the Library the primary source of early literacy education and Kindergarten readiness programs in the County.

PGCMLS’ robust online offerings include curated content collections for kids, teens, educators, Spanish speakers, and more. Special programs include the D.R.E.A.M. Lab, STEM Pals, and 3D printing, which offer teens and lifelong learners with opportunities to learn cutting-edge technology and STEM skills for job readiness or personal enrichment. The Library’s Laurel Branch Library received the 2018 AIA/ALA Library Building Award and was designated the best new public building in Maryland.