Renewing Items

 

Renew over the web

You can renew your checked out items from your Library Account screen. To log in, enter your library card number and your password (Your password is the last 4 digits of your telephone number as listed in your account profile). Once you have logged in, go to the Items Out page and renew your items.


Renew Library Materials By Phone

Tel : 301-333-3111; Available 24 Hours Daily Except 7:00 - 7:30 AM

  • Getting Started - Have your Library card and the library materials you want to renew available. Dial 301-333-3111 on a touch-tone phone.
  • Entering your Library Card Number - Enter all 14 digits of your library card barcode number. If the barcode you enter is a valid number, you will be instructed to press 1 to renew an item even if your card is delinquent or expired; however, your renewal will not be successful. See Renewal Problems for further explanation.
  • Renewing Library Items - The barcode for most materials is on the outside back cover or on the inside of the back cover. It contains 14 digits and should look like this - 3 1268 08888 8888
  • Due Date - If your renewal is successful through the Phone-In Renewal System, a new due date will be indicated by the renewal operator. It is your responsibility to mark down your new due date.

To renew an item, please enter all 14 digits of the material barcode.


Renewal Problems

You will not be able to renew our items if:

  • Titles with open holds for other customers may not be renewed.
  • If the materials are several days past due, you will not be able to renew using the automated service and must contact the branch.
  • If your account has expired, you may not renew until you have updated your record at your branch library (please bring a photo ID).
  • If your account is delinquent for fines and/or long overdue items, you will not be able to renew any materials.
  • Materials which have been renewed their maximum number of times may not be renewed.
  • Video format materials may be renewed once only.
  • Items borrowed through Marina may be renewed once.
  • Interlibrary Loan materials cannot be renewed unless requested and agreed to by the lending system in advance of borrowing.
  • If the item is checked out on another card.