How can I be notified that my materials are due or that my materials are ready for pick up?
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Send by email
PDF versionCustomers are able to select their preferred method of notification; Email, Phone, or Standard mail.
Depending on which option customers select, PGCMLS will attempt the following courtesy notifications:
Almost due (2-3 days before due date) = email
Hold pick-up = email, phone
1st Overdue (14 days past due) = email, phone, standard mail
2nd Overdue (30 days past due) = email, phone, standard mail
Collection Warning (account balance $25 or more) = standard mail
If selecting email contact, please be sure to set your email account to accept mail from librarynotices@pgcmls.info and polaris@pgcmls.info in order to receive our notifications. If you experience problems, please visit our Email Whitelist Instructions. You may also, if you wish, opt to receive additional text notifications.
NOTE: All notifications are courtesy contacts and their receipt is not guaranteed. Customers are strongly encouraged to retain their checkout and renewal receipts to confirm dates due.