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Frequently Asked Questions - Library Cards

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No, there is no charge to replace your PGCMLS library card.

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Report that your card is lost immediately to be sure that you are not held responsible for materials that an unauthorized person may check out using your card. To report your card lost, call or visit any branch library. You are responsible for all materials and charges up to the time you report your card lost or stolen.

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Minor changes such as adding an e-mail address or updating contact information can be processed for customers via “Contact Us,” over the phone, or in person at the branch. You will need to provide your library account number.  Major changes such as name changes or replacing a card must be done in person at the branch. Photo ID is required.  A card may be reported lost or stolen via any of the above methods.

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It is important to update your library card information when you change your address, phone number, email address or name so that the Library can properly notify you about overdue materials and materials on hold.

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Yes. You may register to use your library card if you have a card from any county library system in Maryland, from the District of Columbia, or from Alexandria, Arlington County, Fairfax County, Falls Church, Loudon County or Prince William Counties in Virginia. A picture ID and proof of residency will be needed and an application must be filled out to enter your card into the PGCMLS system.

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Yes, PGCMLS offers the statewide MPower card. The MPower card originating in Prince George’s County can be used throughout the State.

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The statewide MPower card is valid in Prince George’s County libraries. Before your first use of the MPower card, you must present it in a Prince George’s County Memorial Library System (PGCMLS) branch. You will be asked to present ID and fill out an application. You will need a PGCMLS library card number to access some databases offered by PGCMLS.

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Renewing library cards helps the Library ensure that our contact information for our customers is kept current and protects you from fraudulent usage of your card.  We apologize for any inconvenience this may cause.

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Yes. Library cards expire three years after the date of issue or after the last update. To renew your library card, you must visit a branch so that staff can verify your address and update the information in your record and renew the card for another three years.

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You must present a state or federally issued photo ID to obtain a library card. Residents of the State of Maryland or anywhere in the greater metropolitan Washington D.C. area may obtain a resident library card free of charge. Proof of residency is required. Non­residents with proper ID may obtain a Prince George's County library card by paying a non­refundable annual fee of $50.00.