The FAQ feature is designed to help
you find answers to some of the commonly asked questions about access
to our databases. For help in using the databases, please visit the help
section on the databases web site. If you need any further assistance
please Contact
Us
What are the recommended system requirements for Grolier
Online?
For PCs: We recommend running Grolier Online on a
Pentium 90 or better with at least 32 MB of RAM.
Grolier Online is best displayed on a monitor of
at least 15 inches with resolution set to at least 800
x 600 pixels and with "high" (16-bit) colors
selected.
For Macs: We recommend running Grolier Online under
system 7.5 or better on a PowerMac or higher.
Grolier Online is best displayed on a monitor
of at least 15 inches with resolution set to at least
800 x 600 pixels and with "thousands of colors"
selected.
Will Grolier Online run over a modem connection to the
Internet?
Although Grolier Online will run on a modem connection
(56K strongly preferred), longer articles, graphics, and video
files will be slow to load. We recommend a high-speed connection
for best results.
Which browsers Grolier Online?
Grolier Online will run on -
Netscape Navigator 4.x and higher
Internet Explorer 4.x and higher.
We do not recommend running Grolier Online on any Netscape
6.x browser.
Are there specific browser settings required for Grolier
Online?
Your browser must have JavaScript enabled and be set to
accept all cookies. If either of these settings is not active,
you will be unable to access Grolier Online.
Do Cookies need to be enabled in the Browser?
Yes cookies need to be enabled in your browser. Cookies
are small computer files containing an encrypted user name
and password that we download to our institutional subscribers'
computers. The user name and password serve no function other
than to identify the computer as belonging to a subscribing
institution. No personally identifiable information is stored
on the cookie, nor does the cookie enable Grolier to access
information about the computer on which it is installed or
its network environment.
Cookies are downloaded upon the direct request of the
subscriber institution, as indicated by their entering a user
name and password given to them for this specific purpose.
Are plug-ins required to view Grolier Online?
Grolier Online has been designed to run without the need
for plug-ins. However, some Grolier Online articles contain
two versions of their graphical content. The "multimedia-rich"
version features multimedia elements that require audio or
video software available only on higher versions of your browser
or that require you to download this software as a plug-in.
Any features requiring a plugin are not included in the standard
version.
Currently, the only video player required or supported
by Grolier Online is QuickTime. If you are running browsers
with QuickTime already installed, or are willing to accept
a QuickTime plug-in, please be sure to indicate your preference
for the "multimedia rich" version on your license
agreement.
Can I bookmark Grolier Online?
It is not recommended that you bookmark the Grolier Online
page, results will be unpredictable. For instance, if you
have inadvertently bookmarked the GO frame itself, you will
see a Grolier Online page with a frame at the top and a frame
at the bottom (!). Please use the link from within the PGCMLS
website to access Grolier Online.
Prince
George's County Memorial Library System
Administrative Offices : 6532 Adelphi Road, Hyattsville, MD 20782-2098.
Tel:301-699-3500 TTY:301-808-2061